Our name is Business Support Solutions (UK) Limited
Our registered address is Uradale, East Voe, Scalloway, Shetland, ZE1 0US, UK.
We are registered in Scotland, registration SC 211436.
Our VAT registration number is GB 723 9806 17.
Orders placed on our website or by telephone will be treated as a request for supply until we confirm acceptance of the order by email. Until that point no contract shall exist.
In the event of unavailability, withdrawal of product or service, specification change, price change or similar, we reserve the right to cancel your order, notify you of an alternative or replacement options, or a revised price.
Where formal trade credit accounts have been granted, our standard credit terms are payment within 21 days of invoice date. Individual customers may have terms of less than 21 days.
Where your credit application has specified a particular ordering procedure, we will endeavour to satisfy your specific requirements regarding POs, and authorised persons.
For online orders paid by card, we only authorise your payment once your order has been processed. So orders placed over the weekend will not show on your card until we authorise them when we process your order and get it ready for dispatch.
When we action your order, we will send you a VAT receipt, or a VAT invoice if you have a trade credit account.
If you have requested a pro-forma invoice, we will email you a pro-forma invoice, goods will only be dispatched once this proforma-has been paid.
All payments will be made in GBP only.
Whilst we endeavour to maintain the accuracy of content on this web site, and check data prior to uploading, errors may still occur with regard to pricing and product description. The information on this web site may therefore contain errors or inaccuracies and may not be complete or current.
We therefore reserve the right to correct any errors or inaccuracies and to change or update information at any time without prior notice (including after you have submitted your order, but before we have accepted it). Please note that such errors or inaccuracies may be related to product descriptions, pricing and availability. In the event of a pricing error, Business Support Solutions will provide you with the following options:
1) to proceed with the transaction
based on the corrected information or
2) to cancel your transaction.
Where we have been notified of any inaccuracy, we will endeavour to correct and rectify it as soon as possible. We apologise for any inconvenience this may cause you. Your statutory rights are not affected.
Since we operate as a business to business company, all prices on this website are stated as the net price before VAT. All UK purchases will be subject to VAT, which is currently 20%.
All prices stated are in GB pounds.
Stated carriage prices are based on UK mainland delivery. Prices to other destinations are available on request. If you place an order selecting UK mainland delivery, and you are not on the UK mainland, we will contact you with an actual delivery cost, and you have the option to accept or proceed with your order with the revised carriage costs.
All UK carriage charges are subject to VAT at the current rate of 20%.
Special offers are strictly time limited to the close of business on the day stated. Our hours of business are 9am to 5pm, Monday to Friday, excluding public and bank holidays.
Any free carriage offers apply to UK mainland deliveries only within the terms stated.
Free carriage for all orders over £120 (before VAT) will be automatically applied at checkout. Free carriage applies for deliveries to mainland UK addresses only. We'd love to make this available to everyone, but courier charges for other destinations make this impossible.
Not clear? Need something else? Call or email with your question. We offer a quick response, no switchboard options, just a real person who wants to help.
As a company based in Scotland, the laws and courts of Scotland shall apply in any dispute.
Any dispute arising out of or in connection with our goods or services, including any question regarding its existence, validity or termination, shall in the first instance be referred to and resolved by arbitration under the terms of The Arbitration (Scotland) Act 2010 .
The governing law of the contract shall be the substantive law of Scotland.
Last updated 18/12/2025
No current holidays planned.
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